Effective Date: 27th May, 2025
CabsWale App, operated by Sahita Cabswale Innovations Private Limited
When you use the CabsWale platform, we collect the following data:
For Customers: Name, phone number, trip details (pickup, drop location, travel dates), and driver preferences.
For Drivers: Name, contact details, license information, vehicle details, travel preferences, and ratings.
We use your data to:
- Match customers with suitable drivers.
- Share booking details with selected drivers.
- Improve our platform performance, analytics, and user experience.
- Contact users for service-related updates or support.
- Customer trip details are shared only with the selected driver.
- Driver profiles and quotes are shown to customers browsing options.
- We do not sell your personal data to third parties.
We implement reasonable security practices to safeguard your information. However, no digital platform can guarantee 100% security.
Our website and app may use cookies and tracking tools to improve functionality and collect anonymous usage data.
We retain your information only as long as necessary to fulfill service obligations or legal requirements.
You may request:
- To access the data we hold about you.
- To delete or correct your personal information.
Email connect@cabswale.com to exercise your rights.
We may update this Privacy Policy occasionally. Please review it periodically.
For any privacy concerns, contact:
Sahita Cabswale Innovations Pvt. Ltd.
Email: connect@cabswale.com
Registered Office: LOWER GROUND FLOOR, SALCON RASVILAS, D-1, SAKET DISTRICT CENTER, SAKET, NEW DELHI - 110017
